Terms of Use

Service and Repair Information

 

Suzuki Website Terms of Use

Thank you for visiting Suzuki Manuals Website (Suzuki Website or Website) which is operated by Suzuki Australia Pty Ltd (ACN 001 828 164, ABN 57 001 828 164) (Suzuki Australia).  

These Terms of Use govern your access to Suzuki's Website and Suzuki Australia's Motor Vehicle Service and Repair Information (Service and Repair Information). Access to and use of the Suzuki Website and Service and Repair Information is provided strictly subject to these Terms of Use.  By entering and using the Suzuki Website you accept, without limitation or qualification, these Terms of Use. You must not use the Suzuki Website if you do not agree to be bound by these Terms of Use.

 

Variation and amendment

Suzuki may change, modify, add or remove any part of these Terms of Use and to change, modify, add or remove any features of the terms at any time and without liability. Suzuki will notify you of such changes by posting an updated version of the Terms of Use on the Suzuki Website. Please check this Website regularly for changes as your continued use of this Suzuki Website signifies your acceptance of any changed Terms of Use.

 

Access and Use of this Site

Service and Repair Information accessible through the Suzuki Website is provided in accordance with (Competition and Consumer Amendment (Motor Vehicle Service and Repair Information Sharing Scheme) Act (Cth) 2021, for the purpose of providing information necessary for conducting diagnostics, servicing or repair activities.

Access and use of Service and Repair Information on the Suzuki Website is only permitted upon condition that you are either an Australian Repairer or Registered Training Organisation (RTO). Australian Repairers and RTOs must submit a written request to Suzuki Australia access this Service and Repair Information.

[If a written request has been made, access to the Service and Repair Information that is offered on the Suzuki Website will only be available upon payment of a fee. Fees for access to Service and Repair Information will be set by Suzuki, and will not exceed the fair market value for the information. All payments (including any applicable taxes) for Service and Repair Information purchased by you via the Suzuki Website must be made in readily available funds and either by direct debit or electronic funds transfer to an account nominated by Suzuki from time to time.  All payments must be made in full on or before the due date as specified on the Website or in any other agreement.]

 

Restriction to safety and security information

Accessing motor vehicle safety and security information is restricted on this Website in accordance with the Competition and Consumer Amendment (Motor Vehicle Service and Repair Information Sharing Scheme) Act (Cth) 2021. Safety and security information will only be made available to individuals from an Australian Repairer or RTO with the proper credentials to access this information, as determined by the Australian Automotive Service and Repair Authority (ASSRA) as nominated by Suzuki Australia. Suzuki Australia will endeavour to separate safety and security information from the service and repair information to the fullest extent that is reasonably practicable to do so.

In order for Suzuki Australia to grant individual access to safety and security information, you must provide AASRA with a declaration:

  • confirming the Australian Repairer or RTO has authorisation by the owner of the vehicle to access and use the security information for that vehicle; and
  • specifying the vehicle identification number of the vehicle.

By accessing safety and security information you acknowledge and agree that:

  • the information will only be used for the purpose of your Australian Repairer's business or providing an RTO course; and
  • you have passed a fit and proper person check by Suzuki Australia to access and use this information.

Content provided by you or third parties 

If you enter data or information on the Suzuki Website, you agree that you are fully responsible for such data or information. You agree to indemnify Suzuki Australia against any and all third-party claims arising from or in connection with the data and information entered by you.

You agree that Suzuki Australia is not liable for the accuracy or completeness of information and content from third parties provided on the Suzuki Website. Information which is not Suzuki Australia's own information but can be accessed via the Suzuki Website may not be subject to the same checks by Suzuki Australia. You agree to use third-party information on this Website at your own risk.

Some links on the Suzuki Website will allow you to connect with sites that are not under Suzuki Australia's control.  Suzuki Australia provides these links only as a convenience.  The appearance of a link does not imply Suzuki Australia's endorsement or recommendation, nor is Suzuki Australia responsible for the contents of any linked site or any services provided, made available, advertised or otherwise offered on those sites.  You access the linked sites and use or acquire any services offered on the sites at your own risk. 

Warranty and Liability

To the fullest extent permitted by law, Suzuki Australia is not liable to you or anyone else for:

  1. the accuracy, timeliness or completeness of the information contained on this Website, or any responsibility for any errors or omissions in the content on this Website whether or not Suzuki Australia is aware of such errors or omissions; and
  2. any direct, incidental, consequential, indirect, special, punitive or exemplary damages or any loss of business, interest, goodwill, revenue of profit, or loss or corruption of data arising out of your access to, or use of, or inability to use or access this Website, whether arising in tort or contract.

The Service and Repair Information on the Suzuki Website is compiled by Suzuki Australia using the best of its knowledge but Suzuki Australia does not guarantee that the data and information is complete, accurate and up to date. Suzuki Australia does not guarantee that the functions contained on this Website including access to Service and Repair Information will be uninterrupted or error-free and does not warrant that this Website or its server is free of computer viruses, bugs or other harmful components or that defects will be corrected even if Suzuki is aware of them.

 

DISCLAIMER: Except as otherwise expressly stated on the Suzuki Website and to the full extent permitted by law, the Suzuki Website and all information contained within it regarding or relating to Suzuki Australia and its related entities, products and services is provided "as is" and on an "as available" basis without any representation or endorsement made and without warranty of any kind, whether expressed or implied.

Intellectual Property and Other rights

Unless otherwise noted, all materials on the Suzuki Website, including the Service and Repair Information, are protected by law, including as copyright, trade names, trademarks or other intellectual property owned by Suzuki Australia and/or its related entities or by other parties that have licensed their material to Suzuki. Such rights remain without exception with Suzuki Australia.

Subject to these conditions of use, Suzuki Australia grants you a non-exclusive and non-transferable limited licence to view and download the Service and Repair Information directly accessible through this Website, and to use the Service and Repair Information directly accessible through this Website. All rights not expressly granted are reserved. Use or exploitation of the Service and Repair Information for purposes other than the repair and service of Suzuki motor vehicles is not permitted without the prior written permission of Suzuki Australia or the legal owner of the information concerned. You agree you will not distribute, publish, transmit, modify, display, forward, communicate or create derivative works from or exploit the contents of the Suzuki Website in any way or otherwise use them in a way that will infringe Suzuki Australia's and/or its related entities intellectual property or other rights.

You agree to indemnify and hold harmless Suzuki Australia for any and all unauthorised uses you may make of any materials, data or information on the Suzuki Website. You acknowledge the unauthorised use of the information could cause irreparable harm to Suzuki Australia and that in the event of unauthorised use, Suzuki Australia shall be entitled to an injunction in addition to any other remedies available at law or in equity. This includes claims for damages against you by Suzuki Australia or any third-party owners of the information concerned.

Breach and termination

If you breach any provision of these Terms of Use, Suzuki Australia may immediately issue a warning, temporarily suspend or permanently prevent your access to all or certain parts of the Suzuki Website including the Service and Repair Information. If your access to the Service and Repair Information is cancelled due to your breach of these Terms, you will not be entitled to a refund. In any event, Suzuki reserves the right to terminate these Terms of Use, and your right to use and access the Suzuki Website, at any time and for any reason without prior notice to you.

Governing law

These Terms of Use will be governed by the laws of Victoria, Australia, and shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.  In the event that any of the Terms of Use are found to be unenforceable under Victorian law, this will not affect the remainder of these Terms of Use.

Defined Terms

Australian Repairer is a person who carries on a business of diagnosing faults with servicing, repairing, modifying or dismantling motor vehicles in Australia. Individuals who do not run these businesses but repair vehicles as a hobby cannot access Service and Repair Information.

Registered Training Organisation is an organisation that provides courses in Australia covering diagnosing faults with servicing, repairing, modifying or dismantling vehicles. An RTO is required to be registered by the Australian Skill Quality Authority (ASQA) or a state regulator to deliver nationally recognised Vocational Education and Training.